Warranty Information • Minimum Order: $25.00 in Parts • Product Returns are subject to 15% Re-stock fee.

Warranty and Disclaimer:

Since the vendor, RF Parts Co. does not control the use of its products, there are no express warranties which extend beyond the description on the face hereof. SELLER DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR ANY PARTICULAR PURPOSE. Since Seller cannot control the manner of use of its products after their sale, Seller will not be responsible for any consequential or indirect damages. Concerning products for which Seller is acting as only a distributor of products manufactured by other companies, Seller expressly limits its liabilities to any guarantees extended by the manufacturer, which guarantees Seller will pass through to the customer. Further, Seller will, at its option, either replace the goods sold or refund the purchase price. No warranties will apply if the goods are in any way altered or modified after delivery by Seller. See additional information regarding warranty of semiconductors and vacuum tubes. Shipping Damage:     If you receive a shipment and discover damage to it, NOTIFY THE CARRIER IMMEDIATELY and make a claim. DO NOT return merchandise to us until notified to do so by the carrier. Retain all packaging materials including Styrofoam peanuts, inner and outer cartons, labeling, etc. for inspection by the carrier. Without this, your claim may be denied. With shipments properly packaged (as all our shipments are), the ultimate responsibility for delivery in good condition rests with the carrier. Limited Warranty on Transistors & Modules:     There is no exchange or warranty on transistors and modules which, in our opinion, have been damaged, installed, or used. Therefore, be sure the parts are proper for your equipment. Modules and transistors are fully tested under load and SWR by the factory to meet their specifications. The factory will not guarantee parts once installed. Limited Warranty on Receiving & Special Purpose Tubes:     Receiving and Special Purpose Tubes carry a 30-day limited warranty on material and workmanship. However, TV SWEEP TYPE receiving tubes are not designed, rated, guaranteed or warranted by the manufacturer or RF Parts Co., for use in linear amplifiers. Please be sure the tubes you received are correct for your equipment. We do not warranty or guarantee suitability or reliability of any sweep tube used as an RF amplifier. 6146B and 6146W carry a one year limited transmitter tube warranty, and 6JB6 and 6JS6C carry a 90 day limited warranty when used in transceivers.     RF Parts Co. inspects all tubes before shipment to assure quality. Tubes returned for possible warranty are subject to our failure analysis to determine if claim can be covered by the factory's limited warranty. Tubes which, in our opinion, show evidence of excessive dissipation, low emissions, wear, or other damage indicating improper operation or excessive use, will likely not be accepted for warranty or exchange. Any tube not accepted for warranty or exchange will not be returned unless requested by customer who shall pay shipping charged to return same. The Limited Warranty period begins at receipt of tubes. Limited Warranty on Transmitting Tubes:     New Eimac, Taylor, RFP (RF Parts Co.) and similar power grid transmitting tubes carry the manufacturer's limited warranty against defective material and workmanship. Eimac, Cetron & Amperex glass tubes have a lesser warranty, ask your salesman. The Limited Warranty period begins at receipt of tubes.     RFP 3-500ZG carries a 2 year, limited warranty. The Taylor 572B, 811A, 3-500ZG, etc, carry 1 year limited warranty. The Taylor 833A/C and 4-400C have a 2200 hour / 1 year prorated Limited Transmitter tube warranty.     NO TUBE MANUFACTURER OFFERS A WARRANTY AGAINST WEAROUT OR FAILURE RESULTING FROM EXCESSIVE OPERATING TEMPERATURE AND/OR OTHER OPERATING CONDITIONS WHICH EXCEED MANUFACTURER'S SPECIFICATIONS.         (#) and NOS denote new tubes with older date codes, guaranteed in new condition and carry a 90 day limited warranty against manufacturing defects unless otherwise indicated.     (-P) denotes tubes removed from working equipment. Most tubes are from military transmitters and look and test as new (new tubes with no hours). We test all tubes and include a 90 day limited warranty against manufacturing defects. Warranty Notes:      ALL FOREIGN TUBE SALES AND WARRANTY CLAIMS ARE SUBJECT TO PRE-APPROVAL FOR WARRANTY COVERAGE OR EXCHANGE. - OUR EXPORT CUSTOMERS MAY BE SUBJECT TO PAY FOR TRANSPORTATION COSTS ‘’TO’’ AND ‘’FROM’’ THEIR LOCATION TO HAVE RF PARTS COMPANY DO A REPAIR , REPLACE, OR CREDIT ANY ITEMS SENT TO US HERE IN THE USA. RF PARTS COMPANY WILL ADVISE YOU IN ADVANCE – PLEASE ASK YOUR SALES / SERVICE ADVISOR. WARRANTIES ON PRODUCT SOLD AND SHIPPED WITHIN THE USA ARE NORMALLY COVERED at no charge for freight AND MAY BE EXEMPT FROM THESE TERMS AND CONDITIONS. all tubes / product returned will be retested and inspected for proper usage. RF PARTS does have the right to repair, replace or deny any returned product at our discretion. Any tube product returned, which we feel is in good working order may not necessarily be replaced, but rather will be RETESTED and CONFIRMED to be in good working order and returned to customer as is. NOTE: warranty “replacement” parts (when “Matched Parts” are sold) are usually always matched up (when ever possible) to the “original” product, in order to conform to our matching guidelines. Ask your Sales Associate for more details on this. Manufacturer has final say on returned goods. Product must meet terms and conditions as stated in our catalog. See more details here: https://www.rfparts.com/tubeapp.html Read This Before Installing Tubes

Warranty for Metal Ceramic Transmitting Tubes & Sockets:

Warranty Code Taylor Svetlana A 11,000 hours or 24 months 6,000 hours or 25 months B 5,500 hours or 12 months 3,000 hours or 12 months C 3,300 hours or 12 months 12 months D 2,200 hours or 12 months 12 months E Not Applicable 90 days Warranty Code Eimac T 10,000 hours or 24 months V 7,000 hours or 24 months R 5,000 hours or 12 months P 4,000 hours or 12 months N 3,000 hours or 12 months K 1,000 hours or 12 months 12 hardware and accessories only, 12 months     Hour Rating: Based on filament or heater on-time hours for factory authorized warranty.     If a product fails during the first 10% of the operational hours due to faulty workmanship or material, it will be replaced or credited at 100% of original purchase price. If failure occurs during the remaining 90% of the warranty hours, a prorated adjustment will be calculated, and a credit will be issued towards the price of a new tube.     Failures as the result of improper use or operation may not quality for warranty coverage.     Tubes returned to RFP for Warranty Claim: Customer is responsible for shipping charges.

How to Return Parts for Warranty :

(1)   Call our Customer Service Department at (760) 744-0750 for a Return Authorization Number. Hours are 10:00 a.m. - 4:00 p.m. PST. (2)   Original Purchase Receipt must be included with parts. No exceptions! (No original purchase receipt = No warranty.) Our Limited Warranty applies to the original purchaser only.         • In the case of tubes being returned for Warranty Consideration, a detailed Service Report Form must be included.         • Return Authorization Number is good for 14 days. (3)   Items should be returned by prepaid United Parcel Service. Pack carefully to assure safe delivery. Insure if necessary. Warranty coverage is not possible if items are received damaged.     Note: When returning merchandise, please place the original package inside of a shipping carton. Do not use the original container as a shipping carton. Write the Return Authorization Number on the outside of the box.

Product Returns for Credit / Refund (not Warranty issues)

Products are not sold for evaluation. Under some circumstances (at the discretion of RF Parts) and with its prior approval, we will accept an item for return.* Please be advised of “limited warranty” allowed to such items. (If you are not sure, ask a Sales Associate for details.) Should you suspect product received was damaged, please see the information below under “Damaged Items”. *Under most circumstances returned items are subject to a 15% restocking fee. Books and Manuals are non-refundable. Shipping is not refundable. RF PARTS COMPANY does not reimburse for freight charges when items are returned for warranty returns, cancelled /voided orders, etc. All goods returning are subject to review and pre-arranged terms with customer service manager will be required. RF Parts Company has pre-checked and inspected the product prior to shipping. All care has been taken to assure quality control and satisfaction of product to meet specs. You may not “test run” product or do evaluation on NEW merchandise. Once product is installed it is considered USED and will not be considered for return or exchange. (1)   Call our Customer Service Department at (760) 744-0750 for a Return Authorization Number. Hours are 10:00 a.m. - 4:00 p.m. PST. (2)   Original Purchase Receipt must be included with parts. No exceptions! (No original purchase receipt = No Refund.) (3)   Items should be returned by prepaid United Parcel Service. Pack carefully to assure safe delivery. Write Return Authorization Number on the outside of the box. Insure if necessary. Refund is not possible if items are received damaged.

Damaged Items :

At the time of delivery, if the box is obviously damaged, note this with the driver and refuse shipment. This item will be returned to us and another will be sent at no additional charge.      If hidden damage is noted (when box is opened), contact UPS as soon as possible. Save box and all packing. UPS will pickup the box/parts. Once the item is received by us, a replacement will be sent.